Terms of service
1. Service
Operlyt provides administrative and operational support on a subscription basis. Services are performed asynchronously by Operlyt's team based on requests and information provided by the client.
2. Scope of Work
The subscription covers routine administrative and operational tasks within Operlyt's standard service scope. Requests outside the standard scope may be declined or quoted separately.
3. Client Responsibilities
Clients are responsible for providing accurate instructions, necessary information, and appropriate access to the tools and accounts required to complete requested tasks.
4. Payment
The subscription is billed automatically on a monthly recurring basis at the applicable subscription rate. Services begin after successful payment and completion of the required onboarding process.
5. Pause & Cancellation
Clients may pause or cancel their subscription at any time. Cancellation stops future recurring charges. Fees already paid are non-refundable.
6. Async Support
Operlyt operates on an async-first basis. Meetings or calls may be scheduled when reasonably needed for onboarding, clarification, or alignment.
7. Confidentiality & Security
Operlyt will take reasonable measures to protect client information and maintain the confidentiality of information accessed while providing the service.
8. Service Limitations
Operlyt does not guarantee specific business, financial, sales, or growth outcomes. We perform requested tasks based on the information, access, and instructions provided by the client.
9. Acceptance
By subscribing to Operlyt, the client agrees to these Terms of Service.